Pricing: Prices listed in this catalog reflect wholesale prices (USD). Suggested retail price is 2x wholesale. Wholesale prices are subject to change, so please make sure you have the most up-to-date catalog.
Order minimum: Opening order minimum $150. Reorder minimum $100. Some products have minimum order quantities (outlined in pricing table in catalog).
Payment: We accept payment by check or credit card. Payment must be received & cleared prior to first order shipment. For any subsequent orders it is up to the our discretion to accept payments on NET 30 terms.
Production: Please allow 5-7 days for your order to ship (although we often ship faster). If you have specific turn around time needs, please let us know, we will try our best to accomodate.
Shipping: We ship from our studio in Eden, Vermont. United States (domestic) is shipped with USPS Priority Mail unless prior arrangements have been made. Shipping price will be quoted at time of order. If you are located in North/Central Vermont we offer free delivery.
Returns and Exchanges: Returns must be initiated within 5 days of receiving the order by emailing us. If any pieces arrived damaged, wholesale purchase price will be refunded upon returning us the items. Shipping costs will not be refunded. Exchanges may be made on merchandise in excellent condition within one year of purchase. Exchanges will be subject to 10% restocking fee applied to the balance of the next order.
Cancellation: Any canceled order is subject to a 50% cancellation fee to be paid within 15 days of cancellation.